Corporate project · Industrial manufacturer · Working prototype

Automatic Replies with an SAP Cost PDF to E-mailed Quote Requests

When an e-mail with a quote number and parameters arrives, the robot gets the cost summary PDF from SAP, checks it and sends it back as the reply.

Automation
SAP / ERP

~91 s → ~0.3 sSAP-side time (old chain → new service)
20automated tests
0SAP touched on invalid input

1E-mailQuote no. + parameters
2ValidationExplained reply if invalid
3SAP serviceScreenless PDF, ~0.3 s
4PDF checkQuote no. and values
5ReplyE-mail with the PDF

Built for an industrial company. For confidentiality, the company name, logo, product/part codes and internal data are not shared; images are cropped accordingly. The flow diagram is illustrative.

The need

The previous chain passed the e-mail to an AI agent that clicked screen pixels, and most runs ended in an error.

The solution

A mail listener validates the fields and replies with an explanatory error on bad input without touching SAP.
The first version drove SAP GUI scripting in its own session: 12–14 seconds.
The second version gets the PDF straight from a screenless SAP service: ~0.3 seconds on the SAP side.
The PDF text is read to verify the quote number and values before replying.
Credentials live in Windows Credential Manager; none in code.
This work later evolved into the direct CRM quote and cost integration.

Delivered

Mail robot
SAP PDF service
Test suite
README

Technologies

Python
Exchange EWS (exchangelib)
SAP GUI Scripting
pywin32
ABAP RFC
Adobe Forms
pypdf

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